Customer Reviews

We have listed some of the reviews, letters and emails we have received and hope these will help convince you that Alaris are the best people to entrust with your kitchens. Originals are on file in our office.
Just wanted to thank yourself and the rest of the Alaris team for doing such a great job. We are so pleased with the finished result. The quality of all the kitchen items from units to appliances, is excellent.

In particular we would like to thank you for design and advice; Paul for overseeing and getting the job done smoothly and efficiently; Mark for first class joinery and hard work; and Brian's excellent plastering. What a team!
The whole job went smoothly and much quicker than expected which we so appreciated. The attention to detail and customer service was also first class.

Sandy mentioned you may wish some photos of the end result. If you give us a few weeks I'll send some in, once I have curtains, table and chairs in it will look less stark.

Once again, thanks for all services.

Kind regards

Jane

I would just like to drop you an email to say how impressed I have been by the service I have received from you. From meeting John right at the start through to the end everything has been first class.

When a unit was damaged, it was sorted quickly and efficiently with no bother whatsoever. The kitchen is almost finished and it is looking really good, I am so pleased with it!

I would certainly recommend you to anyone and would definitely use you again in the future...although I need some time to recover from this house project first of all!!!

Thanks again for everything and please pass on my thanks to anyone I have missed from this email.

The only outstanding thing is the microwave oven which you advised will hopefully be in this month. If you can just let me know when it is in that will be great.

Julie & Gareth Webster

Kitchen arrived safely yesterday. Haven't checked it yet as fitter not due until 7th, looks fine though and hopefully will all be ok.

Thank you so much for all your help and patience throughout. Wouldn't hesitate in recommending you to others.

Many thanks.

Jan

My wife and I would like to say a huge thank you for the time and effort Alaris have spent making our dream kitchen come true, special thanks must go to Neil Murray for his patience with our constantly changing kitchen ideas ( its looks great now!) and to Stephen Chamberlain for helping solve our final request. In all the service has been first class and I will be recommending you to all of our friends and family!

Nicolas Tye

Just a short note to extend our sincere thanks for your advice, design ideas and overall commitment that's delivered our truly wonderful kitchen, the end result has hugely exceeded our expectations.

The Barron Household

Have finally attached some photos of my lovely kitchen. I couldn't be happier with it and am so grateful for all your help and patience in the planning stage. After having builders in the house for nearly a year we are now able to really enjoy our house.

I have attached a couple of pictures of the left end wall unit. We were thinking of having some shelves put up here, where the clock is at the moment. Would be grateful for any ideas or suggestions that you might have.

Again, many thanks for all your help. Have recommended you to a couple of people I know who are considering kitchen refurbishment. Hope business is booming for you.

Sylvia Mackintosh

A big thank you to James and the rest of the team at Alaris for their amazing support and patience in helping us with our kitchen order. It is fabulous and the experience we have had from this great company has been beyond our expectations. We were a bit nervous about it all to start with but it really was very easy and everything was perfect and we cannot fault anything and the price is so much better than the high street! We delayed our kitchen delivery twice and changed our minds on a couple of things and nothing was too much bother. We have recommended Alaris to all our friends and although we don't intend to have a new kitchen for a while... we will be back in the future. Thank you so much for an exceptional experience and great result. The delivery driver was also excellent... very knowledgeable and totally committed to the company. So nice to have someone in person who really did his best and was so nice with it. Well done Alaris.

Dale Snaith

We recently decided to completely re-design our badly functioning kitchen and were alarmed at the exorbitant quotations received from various local kitchen companies. Having come across Alaris on the internet, we were impressed by the positive feedback from previous customers and decided to engage their services. Having got together all relevant information on dimensions, preferred layout, appliances etc., we sent this to Alaris and were absolutely amazed to receive a detailed layout, fully itemised quotation and colour illustrations of the finished kitchen within 24 hours. What fantastic service. We tweaked a couple of details and revisions were immediately taken on board; any telephone queries received equally prompt response. The order for the kitchen units was processed by Alaris and delivery was made exactly as indicated by them. A replacement for a damaged door was arranged very efficiently so that it arrived well before the kitchen installation was completed. We now have our dream kitchen at a cost which was much more reasonable than the initial costing from other suppliers, and cannot recommend the staff at Alaris more highly for providing an extremely effective and professional service with a welcome personal touch. Thank you Alaris. Sue
I think we'll leave the additional side panel as the delivery cost is too much :-( On the positive, I would like to say a massive thank for all your help with the units and handles. Despite having me change layout of the kitchen, then the size of base units, and let’s not forget the wall-unit-or-no-wall-unit saga(!!!) you were very patient throughout it all. I did not feel pressured at any point to buy and that's down to the excellent customer service you were providing. On top of all that, we were so grateful you were able to take our order over the weekend even though it was a non-working day for you. I will be recommending your company to friends and family looking to get their kitchen done. Linda and Simon
I will not hesitate to tell everyone I know who is buying kitchens to see if they can find what they need from you first. I write in a lot of forums too and will be spreading the Alaris name everywhere I can with huge praise attached to it, if that’s ok with you. You have been absolutely superb, and if you weren't so far away I would come into your shop and thank you in person. Thanks for all you have done and the amount you saved us on the John Lewis kitchens I looked at. David
Just got back from two weeks in Spain so last night is the first time we've seen it completed. My wife says that the kitchen is fantastic and better than she expected. Thanks for that. You were so much cheaper than other similar kitchens.

Derek

Just to let you know, our kitchen is finally complete. I hope you will agree that the finished article is superb and exactly as we had wanted it. A very big thank you to you and your team for sorting out every last little niggle that we had. I cannot fault the service you provided and I would have no hesitation in recommending your service to anyone who asks where we got the kitchen from. Mark, our builder, has uploaded some images to his website and I know he has already been asked a couple of times who designed the kitchen. I will send the pictures in a separate email, just in case they get spammed. Please feel free to add them to your gallery if you wish and if you want me to do a testimonial for your service, just let me know where to complete the form/where to send it to.

Once again, thank you.

Dave and Tracey. Warrington

Just taken delivery of the kitchen from Mereway. It all looks good, except for the fridge housing unit. The wrapping has been damaged and the upper door on the unit has had some impact. Until we unpack this next week, we are not sure how deep the knock has gone and if the laminate is damaged. The driver has noted this accordingly and you should also presumably note this. If the door does need replacing, I will let you know asap.

The driver was extremely pleasant and helpful – a credit to Mereway.

It all seems to have gone quite smoothly and we are very impressed with the service we have received from Alaris, and will definitely be recommending you in the future. We are also impressed with the quality of the units from Mereway.

Love the colour! Thank you very much for all your help.

Sue Buckingham

Many thanks for advice. I have looked into it and am going to go for glass, which I think will look perfect. Many thanks for all your help. Great service and great price. I will certainly recommend Alaris to friends. I still can't believe the difference in the price of John Lewis kitchens. Louise
Hope you are very well and all is good in the world of kitchen!

Just thought I'd send you some images taken recently of the new kitchen. We are extremely happy with it, and have had so many wonderful comments; I think our friends have kitchen envy. Thank you so much for all your hard work in helping us to put it together I know Nikki has a tendency to change her mind like the wind as I sure you are aware!

Thanks again and have a great year...

Dean

Thank you so much for everything. You have been brilliant; it is amazing how you knew exactly what my requirements were just by looking at my drawing. I hope to be able to send you photos next month.

Have a lovely Christmas.

Christine