“Kitchen Nightmares – how
to avoid them”
Rigid kitchens page 1 - page 2
Increasing amounts of buyers are finding out how useful it is to source
their rigid kitchens from web retailers and this offers the buyer the comfort
of choosing their kitchens from home, avoiding the conflicting advice
you invariably find from the High St.
A number of reputable net retailers of kitchens now offer complete rigid kitchens via
the internet and their showrooms are their web pages but that’s
technological progress and its only the dinosaurs who insist that
terrestrial showrooms remain the only source for kitchens. After all,
the internet shops are open every minute of every day and no-one is
peering over your shoulder with a look of anxiety in case you leave
the showroom and look elsewhere for kitchens.
The benefits of online shopping from an established and respectable rigid kitchens
site means that customers can get in-depth information about a product,
read feedback from other customers and ask advice from experts who
have fitted the product. Still some manufacturers remain blinkered
on "you have to touch and feel a product before you will buy
it" even though recent research by a reputable rigid kitchens appliance manufacturer
told them that 39% of people canvassed on this belief said they
would buy a product costing more than £500 over the internet.
I wonder will they be talked about like poor old Harold Macmillan,
Prime Minister in the 1960s who said "You know of course that
this television thing is just a fad - it will never catch on".
There is no substitute for educating yourself on the various components
for rigid kitchens available to the buyer and no shortage of resources are available
to assist you. For instance certain rigid kitchens websites offer the potential
buyer tips on what to avoid, what to look for and articles on how
to install your own rigid kitchens.
To assist in your quest you can research expert opinions and articles
by entering your queries into an Internet search engine. The results
will provide you with both recommendations and criticisms of the
large variety of rigid kitchens available.
The above may sound like a blatant recommendation for using the
internet as your new marketplace when seeking rigid kitchens, it isn’t,
but I don’t believe that quality only exists on the High St.
For those not impressed with the Internet there remains a wealth
of excellent terrestrial retailers offering quality rigid kitchens, services
and websites.
Armed with a new found knowledge you can begin your buying crusade
with confidence in your ability to prevent the wool being pulled
over your eyes.
To prevent this happening here’s a few tips:
Check the credentials of the company you buy rigid kitchens from - ask for contact
details of previous customers.
Don’t be swayed by adverts for rigid kitchens- be swayed by previous work
To ensure longevity of kitchens - go for quality cabinets -this
will prove more cost effective- choose cabinets of 18mm/19mm width
and solid backs.
Drawers should be metal-sided with solid base back (avoid hardboard
in both cabinet and drawers - they will warp in time). Anti-slam
drawers are an innovation for kitchens currently proving popular.
Research on some facts - there is no substitute for speaking with
a knowledge of the criteria you are looking for in kitchens.
Try to make a personal contact within the rigid kitchens company - who will visit
at least once during the course of installation and again on completion.
Offer the designer your visions and requirements so they may be
incorporated into the plans.
Avoid cold sales techniques they may end up burning you
Verify that all kitchen items arrive undamaged before allowing commencement.
If installation of rigid kitchens is included in your package, withhold the installation
fee until everything is complete - this will ensure that any missing
items will be fitted before final payment is made.
If a company disagrees with this – don’t use them
Draw up a works schedule to ensure synchronisation - make sure everyone
involved works follows this, i.e. all building works completed to
a schedule before installation.
Raise any concerns with the kitchen fitter whenever they appear
rather than waiting till completion.
Speak to your allocated fitter before the installation to discuss
the time, date and key arrangements (if appropriate) and of course
brewing facilities. The core of kitchens is formed around the
three vital components, cabinets, appliances and worktops. Having
the ability of identifying quality of these components is a skill
I would strongly advise all buyers to acquire before embarking on
their mission.
Rigid Kitchens are no different to other industries in that quality products
come at greater expense but it pays to have the ability to recognise
quality before handing over the money.
The important thing for you is that you receive quality rigid kitchens and
services at a fair cost. The important thing for most retailers is
that they win your custom and you then spread the word. As the adage
goes – If the services completed are of a high standard you
will tell a friend or neighbour but if the standard is poor you will
tell a crowd. The message to all consumers is to “gen up”
and play a part in removing the cooks who have been spoiling the broth
for so long.
© Tim Foley 2003
Tim Foley is a writer and expert within the kitchen industry and is
project consultant to ITV's 60 Minute Makeover.
Tim provides reference to the national press and magazines on kitchen
related matters.
Email: info@kitchensfitted.co.uk
Url www.kitchensfitted.co.uk |